Privacy Policy

Categories of information we collect

We collect only what we need to respond to you and to help you evaluate coverage.

• Contact details: name, email address, phone number, and city or state
• Preferences: preferred language, preferred contact method and preferred contact time
• Inquiry details: the coverage you are asking about and any notes you provide
• Consent records: what you agreed to, when, and the version of the notice shown
• Technical data: basic device and usage information needed to operate and secure the site
• Health-related information: collected only through a secure intake process, only with your explicit consent, and only when it is needed to compare coverage

Why we collect it

To respond to your request, schedule and conduct consultations, compare appropriate coverage options, submit applications you authorize, meet legal and carrier recordkeeping obligations, and protect the security of our systems.

Who may access or receive it

Authorized agency personnel with a business need. Insurance carriers, only when you authorize an application or quote. Service providers that operate our website, email, scheduling and storage under contract. Regulators or other parties where required by law.

We do not sell personal information.

How long we keep it

Inquiry records are retained for the period stated in our retention schedule; records connected to an insurance application are retained for the longer period required by carriers and applicable insurance regulations. When a retention period ends, records are securely deleted or de-identified.

[Confirm specific retention periods with the agency and its compliance advisor before launch.]

Your choices

You may request access to the information we hold about you, ask us to correct it, ask us to delete it, withdraw a consent you previously gave, or opt out of marketing and text messages at any time. Withdrawing consent does not affect processing that already took place.

How to make a request

Call (313) 850-6033 or use the contact form and tell us what you would like us to do. We will verify your identity before acting on a request about personal information.

Cookies and analytics

See the Cookie Preferences page for what is set, why, and how to change your choices. Sensitive information is never placed in analytics tools, URLs or third-party tracking.

Communications consent

We contact you using the method you selected. Text message consent is optional and is never a condition of purchasing anything. Message and data rates may apply, and you can reply STOP to opt out.

Security

Information is transmitted over encrypted connections and stored with access limited to those who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Security contact

To report a security concern or a suspected data issue, call (313) 850-6033 and ask for the person responsible for data security.

Changes to this policy

We will post updates on this page with a new effective date and version number. Material changes will be communicated where required.